Privacy policy - Qatar Charity

Qatar Charity Privacy Policy

Introduction

Thank you for your interest in Qatar Charity's Privacy Policy. We aim to be clear and transparent with you about how we collect, use, and protect your personal data, particularly in relation to your use of our electronic services, including the website, mobile application, and online payment gateway. We emphasize our commitment to the principles of transparency and clarity in all our dealings with you, in accordance with the provisions of Law No. (13) of 2016 regarding the Protection of Personal Data Privacy in the State of Qatar and the General Data Protection Regulation (GDPR).

Consent to Collect Your Personal Data

We will not collect any personal data from you without obtaining your free, explicit, and informed consent. This consent includes:

  • Consent to the collection and use of your personal data when you use our electronic services, including the website and mobile application.
  • Explicit consent to receive promotional messages via email or SMS, with the ability to unsubscribe at any time.
  • Consent to the use of cookies to improve user experience.

What Personal Data Do We Collect?

We collect personal data in the following cases:

  • When donating through our website, mobile application, or any of the electronic donation points.
  • When subscribing to the email list or SMS messages.
  • When applying for employment or volunteering.
  • When contacting us to inquire about our services.

The personal data we may collect includes::

  • Name
  • Email address
  • Phone number
  • Address
  • Payment information
  • Any other information you voluntarily provide to us.
  • GPS

How Do We Use Your Personal Data?

Qatar Charity is committed to using personal data only for the legitimate purposes for which it was collected, such as:

  • Completing donation processes.
  • Communicating with donors regarding donations or new campaigns.
  • Communicating with individuals who have expressed their intention to volunteer.
  • Improving electronic services.
  • Sending promotional messages to users who have agreed to receive them.
  • Conducting studies and research related to our charitable work.
  • Complying with applicable laws and regulations in the State of Qatar and the countries in which we operate.

Sharing Your Personal Data with Other Parties

We will not sell, rent, or share your personal data with any third party except in the following cases:

  • When necessary to provide the services you have requested, such as sharing payment information with banks to process donations.
  • When required by law or court order.
  • When we obtain your explicit consent.
  • With branches and projects of Qatar Charity.
  • With service providers who assist Qatar Charity in providing its services, such as payment processing companies.
  • With competent government agencies in cases stipulated by law, such as suspicion of fraud or money laundering crimes.

Your Rights

You have the following rights with respect to your personal data:

  • The right to access your personal data: You have the right to request a copy of your personal data that we hold.
  • The right to rectification: You have the right to request the correction of any inaccurate or incomplete data.
  • The right to object to processing:You have the right to object to the processing of your personal data in some cases, such as direct marketing.
  • The right to restrict processing: You have the right to request restriction of the processing of your personal data under certain circumstances.
  • The right to data portability: You have the right to request the transfer of your personal data to another organization in some cases.
  • The right to erasure: You have the right to request the deletion or erasure of your personal data.
  • The right to lodge a complaint:You have the right to lodge a complaint with the Regulatory Authority for Charitable Activities if you believe that we have violated your privacy rights.

To exercise any of these rights, please contact us at the address at endof this page.

Data Retention Period

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Protection of Children's Data

We are committed to protecting children's privacy. If you are under the age of 18, please obtain the consent of your parents or guardian before submitting any personal data.

Information Security

Qatar Charity applies a range of security measures to protect personal data from loss, misuse, or unauthorized access. These measures include

  • Encryption
  • Firewalls
  • Access control
  • Security training for employees
  • Periodic review of security procedures

Cookies

Qatar Charity uses cookies to improve user experience and provide better services. Users can control the use of cookies through their browser settings.

Stopping the Receipt of Messages and Updates

Users who have subscribed to the email list or SMS messages can unsubscribe at any time by:

  • Clicking on the "Unsubscribe" link in any email or SMS message.
  • Contacting us at the address below.

In Case of Not Wishing to Provide Personal Information

You can browse the Qatar Charity website without the need to provide any personal data. However, you may not be able to access all services, such as donating or subscribing to the email list.

Disclaimer

  • Qatar Charity does not bear any responsibility for the privacy practices or content of other websites that may be linked to its website.
  • Qatar Charity makes every effort to ensure that its website is free of viruses but does not fully guarantee this.

Applicable Law

This policy is governed by and construed in accordance with the laws of the State of Qatar, including Law No. (13) of 2016 regarding the Protection of Personal Data Privacy.

Policy Review

This policy is reviewed regularly to ensure its compliance with legal requirements. This is done in accordance with the annual review meeting of the Board of Directors or when necessary to ensure compliance.

Contact Us

If you have any questions or inquiries regarding this Privacy Policy, please contact us through:

Qatar Charity – IT Department
P.O. Box 1224, Doha - Qatar
Phone: 4429 0000
Email: info@qcharity.org